Our customers are our greatest assets, the center of everything we do, and the heart of every decision we make to achieve 100% customer satisfaction. The quality of our products and services is what sets us apart from our competitors. We demonstrate our concern for our customers by offering a no risk and 100% money back guarantee for one full year on all work performed.
Let Us Help You Protect Your HVAC Investment
Here at Arctic Heating & Air Conditioning, we know how to understand a customer’s home is their largest and most important investment. Our goal is to not only protect but to also add value to your investment.
It all starts with upfront communication, a phone call letting you know we are on our way with an estimated time of arrival. Upon arrival, we introduce ourselves with an explanation of the work we will perform. We strive to protect our customer’s privacy by asking permission before entering rooms in the house and wherever else deemed necessary.
We will inform our customers before leaving their home with an update on our progress and explanation of where we are going and an estimated time of when we will return. At the completion of work performed, we strive to answer any questions or concerns our customers may have with a detailed explanation of the work performed.
Personal appearance, hygiene, and proper attire are important to our work practices, representing the quality of our company with presentable and proper uniformed employees. Our employees protect your homes floors and furnishings. Our employees are also prohibited from smoking and profanity in our customers’ homes. We believe in clean and organized work environments.
All of our work will be performed in a neat and professional manner by journeyman class technicians, with sweeping, dusting, and vacuuming at the conclusion of each day’s work and the removal of any and all debris from the premises
Our FREE Estimates Include
- Heat loss and heat gain calculation, also known as a Manual J. This ensures we are installing the correct size heating and air conditioning system in your home
- Indoor air quality Analysis
- Duct Design and Leakage Analysis
- We’ll provide the least expensive system that meets your needs
- You can add a whole home energy survey, also known as an Infiltrometer Test, for $289
Benefits of Our HVAC Replacement Services
- Federal tax credits
- State incentives
- Factory rebates and promotions
- Financing available upon approved credit